Help Desk Management

Public Folder HelpDesk for Outlook - support handling and information sharing based on Outlook and Exchange
Public Folder Helpdesk for Outlook helps support teams organize and efficiently work with support cases. Tickets are created from e-mails or web form and can be studied with statistics tools and converted into knowledge base articles.

The Help Desk Toolkit 2.5

The Help Desk Toolkit 2.5: The Help Desk Toolkit, the definitive guide to setting up a help desk Help Desk, this toolkit tells you everything you need to know to plan, budget, staff, implement, track, upgrade, and even outsource your organization`s Help Desk. * Guides you step-by-step through every phase of setting up traditional and Web-related Help Desks for the Internet and an intranet * Provides a wealth of practical advice on all technical, management, and human-factor aspects of running an effective Help Desk * Supplies ready-to-use templates

Polar Help Desk Free 4.1

Help Desk Free is a web based solution for organizing support department. It is fully functional, commercially free for 1 technician and unlimited number of end users. No trial period expiration, no obligations and no forms to fill out. Incident management, knowledge base, email integration, language management, reports and clear user-friendly interface are the features that will enhance and improve your support center while simplifying its management

customer support software, technical support, web based help desk, trouble ticket, helpdesk system, online technical support, help desk software, helpdesk, help desk, helpdesk software, computer technical support

Adventnet ManageEngine ServiceDesk Plus 7.0

Desk Plus is a web based, easy to use Help Desk and Asset Management software whose features include contract managenent, purchasing and knowledge management functionalities. It has an ITIL ready version too. By integrating Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge base in one low-cost, easy-to-use package, ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users

purchase order management, sla management, itil, knowledge base, contract management, help desk, service desk, trouble ticketing, helpdesk software, inventory management, asset management, itil help desk

Polar Help Desk 4.1

Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department. As a value-added help desk solution, it facilitates your organization to distribute service and support delivery for both employees and external customers, while maintaining centralized control. Key advantages -

LBE Web Helpdesk 4.0.129

Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you

support, web help desk software, web help desk, helpdesk, call tracking, web helpdesk, web helpdesk software, helpdesk software, customer relations management, customer service

SysAid Help Desk Inventory and Monitoring 5.0.03

SysAid is software for organizations` IT (Information Technology) departments. It provides asset management and monitoring, automatically scanning the organization`s network, listing and testing its machines. SysAid Help Desk Software provides details on each machine (its hardware, software, history, and more), allows you to configure different tests for it and lets you remote control it. SysAid also provides help desk.

support, inventory, network, helpdesk, audit, software, monitoring, hardware, asset management

SysAid Help Desk and Inventory 4.0.3

management, automatically scanning the organization`s network and listing its machines. SysAid provides details on each machine (its hardware, software, history, and more), and lets you remote control it. Without ever leaving their office, IT managers can control the entire organization`s inventory. SysAid Help Desk Software also provides service management (help desk). End users use forms to submit service requests

support, inventory, network, helpdesk, audit, software, hardware, asset management

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World IT News

SAP Expands Scope of Annual SAP(R) TechEd Events to Address Unprecedented Ecosystem GrowthHands-On Events Such as Demo Jam, Hacker Night and Community Clubhouse Fuel Agenda With Opportunities to Share Ideas, Co-Develop and Tap Innovative Technologies to Address Real-World IT Challenges
Cogan Wire and Metal Plans for Data Protection, Disaster Recovery With AcronisEliminates Time-Consuming Manual Work and Downtime for System Restore
Mediatechnics Subsidiary Innotech Signs Sales Agreement With Epson; Revenues Expected to RiseLAKEWOOD, NJ--(Marketwire - August 14, 2008) - Mediatechnics Corporation ( PINKSHEETS : MEDT )is pleased to announce that its wholly owned subsidiary, Innotech, Inc. hassigned an agreement with Epson to sell and support their new PP-100 CD &DVD Duplicator/Printer line. "We're very pleased to make the Epson PP-100 available to our customers,"says Dave Bernhardsen, President of Innotech. He continued, "Our missionis to provide our customers with the best products available in the CD andDVD industry and the new PP-100 from Epson will help us achieve thismission."
Rival Technologies Inc.: Pilot Plant UpdateLAS VEGAS, NEVADA--(Marketwire - Aug. 14, 2008) - Rival Technologies Inc. (OTCBB:RVTI) is pleased to provide shareholders with an update of recent activities as we move to the second phase of our four phase business development plan, building a pilot plant. Preliminary cost estimates for engineering and construction of the TRU(TM) Process, one barrel per day, continuous feed pilot plant have been completed. The total expected cost has been set at $USD 6.0 million. Rival has commenced engineering and design for the pilot plant. Construction is expected to begin in the fourth quarter of 2008 and be completed in mid 2009. Updates will be released as they occur.
American Semiconductor Earns Major Supplier AwardSANTA CLARA, CA--(Marketwire - August 14, 2008) - A Simucad foundry partner, American Semiconductor (ASI), has received the Supplier of the Year award in the Technology category from The Boeing Company at an awards ceremony held in San Diego April 17th. ASI offers manufacturing options for advanced semiconductor technologies. They have been working closely with Silvaco and Simucad since their inception utilizing the ATHENA process simulator and the ATLAS device simulator in the development of their advanced FlexfeTT SOI CMOS technology. This partnership was further cemented in 2005 when ASI and Silvaco teamed together to address the lack of affordable advanced semiconductor manufacturing options available in the USA.

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Help Desk Management

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